All orders will ship via UPS or USPS within the USA (2-5 business days).
Yes, we ship worldwide via DHL. SKIN&CO North America bears no responsibility on taxes and duties. The DHL charge is a fee to ship worldwide from our US and Italian distribution centers. Taxes may be assessed and payable on demand at pickup or delivery. Delivery time will depend on the destination; however, most packages arrive within 2 – 5 business days via DHL. Shopping and/or shipping to the European Union? Visit our EU site here. Shopping and/or shipping to the United Kingdom? Visit our UK site here.
Insurance is automatically added on UPS, DHL and USPS Priority Mail orders in the amount of $100 at no additional charge.
Every order receives a shipping confirmation email once your order has shipped. In that email, you will find tracking information and the carrier that is handling your shipment.
At SKIN&CO we care about the environment impact of using paper and we send e-receipts and packing slips for all web orders to save the trees.
At SKIN&CO, we are honored you've chosen us to play a part in your skincare journey. We strive to inspire and delight you with every customer interaction.
If you purchased a SKIN&CO product that appears defective, please contact us immediately. If you purchased a product that does not work for you, please contact us at firstname.lastname@example.org within 30 days of purchase. Please provide your order number, product name and how the product is not a good fit. Refunds are processed less a $5.99 return shipping fee.
If you have sensitive skin or allergies, we recommend starting with a patch test on your inner arm for two consecutive days in the event of a delayed reaction.
Our subscription members received up to 35% OFF with auto-delivery, free shipping on orders $40+, plus a gift with subscription every month. To join, simply visit the product page you would like and look for the Subscribe and Save option under the One Time Purchase option. You can cancel, change products, change quantities and change shipping frequencies at any time. Please note cancellations are allowed after your second auto-delivery. Discount and promotional codes are not valid on subscription orders.